Terms of service

TERMS OF SERVICE

Last updated: July 19, 2026

OVERVIEW

Welcome to Detroit Rod and Custom.

The terms “we,” “us,” and “our” refer to Detroit Rod and Custom. Detroit Rod and Custom operates this store and website, including all related information, content, features, tools, products, and services provided to you through the website (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to these Terms of Service and our Privacy Policy:

https://detroitrodandcustom.com/policies/privacy-policy

If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.

SECTION 1: ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence. You also represent that you have given us permission to allow any minor dependents under your supervision to use the Services on devices that you own or manage.

To use the Services, browse our store, or purchase products, you may be asked to provide information such as your email address, billing information, payment information, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide that information.

You are responsible for maintaining the security of your account credentials and for all activity performed through your account. You may not sell, transfer, assign, or license your account to another person.

SECTION 2: OUR PRODUCTS

We make reasonable efforts to display our products and services accurately. However, product colors and appearance may vary depending on your device, display settings, lighting conditions, garment material, and the production process.

We do not guarantee that the appearance of a physical product will be identical to how it appears on your screen.

Product descriptions, prices, availability, specifications, materials, sizing information, and other product details may be updated without notice. We reserve the right to discontinue a product or limit the quantity of products available to any person, household, geographic region, or jurisdiction.

Some products are created or fulfilled by third-party production and fulfillment partners. Production methods, materials, sizing, and fulfillment times may vary by product. Please review the applicable product description and size information before ordering.

SECTION 3: ORDERS

When you place an order, you are offering to purchase the products in that order. Detroit Rod and Custom reserves the right to accept, decline, limit, or cancel an order for any lawful reason.

An order is not accepted until payment has been processed and we confirm the order. Please review your order carefully before submitting it. Because some products enter production shortly after an order is accepted, we may be unable to accommodate cancellation or modification requests.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number provided with the order.

Returns, exchanges, and refunds are governed by our Refund Policy:

https://detroitrodandcustom.com/policies/refund-policy

You represent that products purchased through the Services are intended for lawful personal, household, or gift use and are not being purchased for unauthorized resale or export.

SECTION 4: PRICES, PAYMENTS, AND BILLING

Prices, discounts, product availability, and promotions may change without notice. The price charged for a product will be the price displayed when the order is placed, subject to correction of errors as permitted by law.

Unless expressly stated otherwise, displayed product prices do not include applicable taxes, shipping charges, handling charges, customs duties, or import fees.

Prices available through our online store may differ from prices offered through physical locations, events, marketplaces, third-party sellers, or other sales channels.

Promotions may have separate terms and conditions. If promotional terms conflict with these Terms of Service, the specific promotional terms will control for that promotion.

You agree to provide accurate and complete purchase, payment, billing, and account information. You agree to update your information when necessary so that we can complete transactions and contact you regarding your order.

By submitting payment information, you represent that:

  1. The payment information is accurate and complete.

  2. You are authorized to use the selected payment method.

  3. The payment provider will honor the submitted charges.

  4. You will pay all authorized charges, including applicable shipping charges and taxes.

SECTION 5: SHIPPING AND DELIVERY

Production, processing, shipping, and delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs authorities, severe weather, labor disruptions, inaccurate addresses, events outside our reasonable control, or circumstances affecting third-party production and fulfillment partners.

Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Risk of loss and title to purchased products transfer as provided by applicable law and the applicable carrier’s terms.

SECTION 6: INTELLECTUAL PROPERTY

The Services and their content, including trademarks, trade names, logos, designs, artwork, text, graphics, photographs, product images, videos, audio, software, product reviews, and the selection and arrangement of that content, are owned by Detroit Rod and Custom, our affiliates, our licensors, or other respective rights holders.

This content is protected by United States and international copyright, trademark, and other intellectual property laws.

You may use the Services only for lawful, personal, and noncommercial purposes. Without prior written permission, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, license, or transmit materials obtained from the Services, except as permitted by law.

Nothing in these Terms grants you a license or ownership interest in any intellectual property belonging to Detroit Rod and Custom, Shopify, our licensors, or another third party.

The Detroit Rod and Custom name, logos, product names, service names, designs, and slogans are trademarks or other intellectual property of Detroit Rod and Custom or their respective owners. They may not be used without prior written permission.

Shopify’s names, logos, product names, service names, designs, and slogans are trademarks of Shopify. Other names, logos, products, and services appearing through the Services may be trademarks of their respective owners.

All rights not expressly granted are reserved.

SECTION 7: OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to tools, features, integrations, or services supplied by third parties. We may not monitor or control these third-party tools.

Access to third-party tools is provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions of any kind, except where such disclaimers are prohibited by law.

Your use of an optional third-party tool is at your discretion. You are responsible for reviewing and accepting the terms and privacy practices of the applicable third-party provider.

New features, tools, products, and resources offered through the Services will also be subject to these Terms of Service unless separate terms are provided.

SECTION 8: THIRD-PARTY LINKS

The Services may contain links to websites, services, content, or resources operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, availability, security, or practices of third-party websites. Accessing a third-party website is at your own discretion and risk.

We are not responsible for damages or losses arising from your access to a third-party website or your purchase or use of products, services, resources, or content offered by a third party.

Review the policies and practices of a third party before completing a transaction with that party. Questions or complaints about a third-party product or service should be directed to the applicable third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Detroit Rod and Custom is powered by Shopify, which enables us to provide the Services to you.

Sales and purchases made through our Store are transactions directly between you and Detroit Rod and Custom. Shopify is not the seller of products offered by Detroit Rod and Custom and is not responsible for fulfilling those orders.

To the fullest extent permitted by law, you acknowledge that Shopify and its affiliates are not responsible for injuries, damages, losses, claims, or liabilities arising from products purchased directly from Detroit Rod and Custom.

Nothing in this section limits any rights or remedies that cannot lawfully be limited.

SECTION 10: PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy:

https://detroitrodandcustom.com/policies/privacy-policy

Because the Services are hosted by Shopify, Shopify may collect and process personal information concerning your access to and use of the Services. Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located outside your state, province, or country.

You can review Shopify’s Consumer Privacy Policy here:

https://www.shopify.com/legal/privacy/app-users

By using the Services, you acknowledge that you have reviewed the applicable privacy policies.

SECTION 11: FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, photographs, videos, proposals, plans, or other content relating to the Services (collectively, “Feedback”), you grant Detroit Rod and Custom a nonexclusive, worldwide, perpetual, sublicensable, transferable, and royalty-free license to use, reproduce, modify, publish, distribute, translate, and display that Feedback in any medium for lawful business purposes.

You represent that:

  1. You own the Feedback or have permission to provide and license it.

  2. You have disclosed any compensation or incentive associated with the Feedback.

  3. The Feedback is accurate to the best of your knowledge.

  4. The Feedback does not violate these Terms or another person’s rights.

We are not obligated to keep Feedback confidential, pay compensation for Feedback, publish Feedback, or respond to Feedback.

We may monitor, reject, edit, or remove Feedback that we reasonably believe is unlawful, misleading, abusive, defamatory, obscene, fraudulent, infringing, or otherwise violates these Terms.

You may not use a false identity, misrepresent your relationship with another person or organization, or mislead others about the origin of Feedback.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, images, specifications, prices, promotions, shipping charges, transit times, inventory, or availability.

We reserve the right to correct errors, update information, and cancel or modify affected orders where permitted by law.

If an order is canceled after payment because of an error, we will refund the applicable amount to the original payment method.

SECTION 13: PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to:

  1. Violate any applicable international, federal, state, provincial, territorial, or local law.

  2. Infringe our intellectual property or the intellectual property of another party.

  3. Harass, abuse, threaten, intimidate, defame, or harm another person.

  4. Submit false, deceptive, fraudulent, or misleading information.

  5. Transmit unsolicited advertising, spam, chain letters, or similar solicitations.

  6. Impersonate another person or misrepresent your identity or affiliation.

  7. Upload or transmit viruses, malware, or other harmful code.

  8. Collect or track another person’s information unlawfully.

  9. Scrape, crawl, copy, reproduce, resell, or exploit the Services without authorization.

  10. Interfere with or circumvent security features of the Services.

  11. Use the Services in a way that restricts another person’s lawful use or enjoyment of them.

  12. Engage in conduct that may harm Detroit Rod and Custom, Shopify, our customers, or another party.

We may suspend or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14: TERMINATION

We may suspend or terminate your access to the Services, subject to applicable law, if you violate these Terms or use the Services in a fraudulent, abusive, unlawful, or harmful manner.

You remain responsible for amounts properly owed before termination.

Provisions that by their nature should survive termination will remain effective. These include provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and amounts owed.

SECTION 15: DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes. We do not warrant that all information will always be accurate, complete, current, or suitable for every purpose.

To the fullest extent permitted by law, the Services and products offered through the Services are provided “as is” and “as available,” without express or implied warranties or conditions, including warranties of merchantability, fitness for a particular purpose, durability, title, and noninfringement.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, the exclusions above apply only to the extent permitted by law.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

SECTION 16: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Detroit Rod and Custom and our owners, officers, employees, affiliates, agents, contractors, licensors, suppliers, and service providers will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from your use of the Services or products purchased through the Services.

This limitation includes, where permitted by law, loss of profits, revenue, savings, business opportunities, goodwill, or data, even if the possibility of such damages was disclosed.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability that applicable law requires us to accept.

SECTION 17: INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Detroit Rod and Custom and our affiliates, owners, officers, employees, agents, contractors, licensors, suppliers, and service providers harmless from third-party claims, damages, liabilities, losses, and reasonable legal expenses arising from:

  1. Your material breach of these Terms.

  2. Your unlawful use of the Services.

  3. Your violation of another party’s legal or intellectual property rights.

We will provide reasonable notice of an indemnifiable claim. You agree to reasonably cooperate in the defense of that claim.

SECTION 18: SEVERABILITY

If a provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.

The remaining provisions will continue in effect.

SECTION 19: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not waive that right.

These Terms and the policies referenced in them constitute the entire agreement between you and Detroit Rod and Custom concerning your use of the Services. They replace prior communications, proposals, and agreements concerning the same subject matter.

SECTION 20: ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with a merger, acquisition, reorganization, sale of assets, change in business structure, or as otherwise permitted by law.

SECTION 21: GOVERNING LAW

These Terms and any separate agreements through which Detroit Rod and Custom provides Services are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any legal proceeding concerning these Terms or the Services will be brought in a court with lawful jurisdiction in Michigan, unless applicable consumer law requires otherwise.

SECTION 22: HEADINGS

Section titles and headings are included for convenience. They do not limit or otherwise affect the meaning of these Terms.

SECTION 23: CHANGES TO THESE TERMS

You may review the current version of these Terms of Service on this page.

We may update these Terms to reflect changes to our Services, operations, policies, or legal obligations. Updated Terms will be posted to the website with a revised “Last updated” date.

Where required by law, we will provide additional notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, except where applicable law requires another form of consent.

SECTION 24: CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Detroit Rod and Custom
Email: sales@detroitrodandcustom.com
Website: https://detroitrodandcustom.com